Who is Caribbean Asset Holdings?
Caribbean Asset Holding (CAH) is a subsidiary of National Rural Utilities Cooperative Finance Corporation (CFC). On October 6, 2010 CAH assumed control of the telecommunications operating divisions and subsidiaries in the U.S. Virgin Islands that include the local telephone company, Virgin Islands Telephone Corporation (Vitelco), St. Thomas Cable, St. Croix Cable and Vitelcom Cellular. Although regulatory and court approvals had been received, the transfer of control of the Innovative companies located in British Virgin Islands were delayed to ensure an orderly transition. CAH announced the transfer of control of cable TV operator BVI Cable TV, Ltd. on March 1, 2011.
I noticed that changes have been made to the channel lineup. Why is that?
Changes to the channel lineup were essential in order for this system to be in compliance with regional programming requirements. Some channels had to be eliminated, however new channels were also introduced. The new, diversified and dynamic lineup includes MSNBC, The History Channel, BBC America Animal Planet, Oxygen and Azteca International.
Are there other changes planned for BVI Cable in the near future?
Yes. A major initiative planned for BVI Cable TV is providing digital cable service to subscribers. Digital service will provide improved picture quality, a digital interactive guide, better sound, and an overall enhanced viewing experience. We encourage you to check our website for notices to the public about upcoming changes.
Where can I get information about your rates and packages?
What documents do I need to apply for Cable TV?
We are committed to making your service experience a smooth one. Please assist us by bringing the following documents with you when applying for Cable services:
- Names of person(s) authorized to do transactions on the account
- Verification of physical address
- Verification of mailing address
- Form of Payment
Do I need to sign a contract for Cable TV?
No. We do not require you to sign a contract.
Do you air local programming?
Yes, we air local and regional programming on lease channels, including:
- CBN: Showing African Movies, "Real Talk with Karia Christopher" and Cricket – featuring the West Indies Team
- JTV: Featuring "Speak Your Mind"
- HLSLCC: Broadcasting live events, like the H. Lavity Stoutt Community College Graduation
Where can I pay my Cable bill?
You may make payments in person at one of our business offices on Tortola, Virgin Gorda or Anegada. Payments may be made by cash or check (U.S. Dollars), or by credit card (Visa or MasterCard accepted). You may also mail your payment to:
BVI Cable TV, Ltd.
P.O. Box 644, Road Town
Why are some of the available channels in Spanish instead of English?
We are committed to offering as much English-language programming in our line-up as possible. However, due to copyright issues and our location in the Caribbean, we are often considered a part of the Latin American Region and therefore receive programming in Spanish. The language distribution for our overall channel selection is 80% English and 20% Spanish, and we are constantly improving our programming to provide adequate options for all of our viewers.
Why is the programming offered on Latin American versions of certain channels (ie: HBO, Discovery, A&E, Cartoon Network), different than US programming of the same channels?
Some programs are only approved for broadcasting in the US and are not available in the Caribbean or Latin America. Others receive approval after they broadcast in the US. We are always working to provide more US programming and are happy to add additional programming when it becomes available.
Will programming return to the line-up that was previously offered?
When agreements for previously offered channels become available, we will consider adding them to the line-up. We are always looking for new programming to enhance our current selection and offer the most options to our viewers.